The rules have changed, the new rules introduced in the SIM card, the new rules of transparency in the mobile plan of TRAI
The New Rule implement TRAI for Customer Satisfaction,What is the New rule for SIM cards |
In a simpler way, corporate companies will be able to buy SIM cards, activate them and hand them over to their employees. Digital KYC was launched by the Department of Telecommunications. Telicom Authority of India new rule has impose. From now on, companies will not have to submit various documents to the Ministry of Telecom for SIM cards. It is learned that from now on the SIM card will be activated hassle free in a very short time through an OTP.
The Department of Telecommunications has already issued new guidelines for digital KYC.
What is the New rule of Sim Card???
Mobile companies will provide customer latitude and longitude application forms. Companies need to complete the process of registration verification from the Ministry of Corporate Affairs.
Companies have been instructed to implement this new process within the next 30 days. It has been said that new rules will have to be implemented for personal mobile subscribers soon.
A few days ago, TRAI was issuing new guidelines on tariff rates. According to the new guidelines, a customer needs to know complete information about a company's tariff. No information can be hidden. According to these guidelines, all tariff information will be clear to the customer. Its goal is to help customers make transparent and conscious decisions about mobile plans.
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The TRAI guidelines state that companies will disclose complete information on tariff plans for both postpaid and prepaid services. Companies are instructed to update their database with all the details of the company's offer within 15 days. Companies under TRAI are required to provide complete information about the rules - talktime, number of SMS, data and their charges, charges after expiration of validity and data speed and charges after expiry of validity.
Customers need to provide detailed information on the simplicity of communication in the customer care center, sales center, retail center, website and application. Companies also have to pay their connection fees, balances, additional charges etc. to postpaid customers. Information on special duty vouchers, combo plans or add-on plans should also be easy for the customer to understand.
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